What is the proper way to serve a hot beverage?

Serving a hot beverage appropriately is crucial for both customer satisfaction and safety. When holding the cup from the bottom and ensuring the handle is facing the customer, you are providing a few key advantages.

Firstly, this method allows the customer to easily grasp the handle, which is designed for that purpose and ensures they can safely lift the cup without coming into contact with the hot surface. The handle orientation also helps minimize the risk of burns, as the hot part of the cup is kept away from the customer's hands.

Moreover, this practice reflects a sense of care and attentiveness from the barista. By presenting the cup in a way that is easy to hold and manage, it enhances the overall experience for the customer. This technique is a standard practice in maintaining quality service and demonstrates a proper understanding of beverage handling.

In contrast, serving with both hands may be unnecessary in most cases and could complicate the serving process. Handing the cup without touching the rim is good practice for hygiene but doesn't address positioning for safety and ease. Placing the cup on the counter might be appropriate in some environments or for larger orders but generally loses the personal touch and comfort of directly handing the beverage to the customer.